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Problem and Incident Management for SQL Server

  • May 13 / 2009
  • 0
DBA best practices, dbDigger, Monitoring and Analysis

Problem and Incident Management for SQL Server

Problem and incident management with SQL Server is similar to problem and incident management with other server applications or the Windows operating system infrastructure itself. The SQL Server Logs (which should always be enabled), Analysis Services process log file , the DTS error and execution logs, and the Windows application log should be reviewed on a regular basis to attempt to detect potential problems before they become bigger problems. These same logs should be reviewed after incidents to attempt to associate events with incidents and identify patterns that lead up to the failure. The resolution of problems should be documented to help resolve future incidents and also used to train personnel in troubleshooting and understanding symptoms.

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